I would like to take the opportunity to say that the new wireless headset we purchased for our Panasonic phone system is terrific.
We purchased a new wireless headset with additional battery as part of your Boxing Day, New Year sales campaign and are delighted with its sound and appreciate the assistance with connecting it all up. As a Grain & Produce wholesaler, we spend a lot of time on the phone - thankyou.
I would like to take this opportunity to thank you for your telephone products and assistance recently provided to Kingstons Tours whilst we established our new phone system at our depot.
You presented a solution to our requirements that has proven to be valuable to our services and been able to benefit our business.
You also present yourself and the company in a truly professional manner which was recognised by our staff members.
The work Auswide has undertaken for Dex Audio Pty over the past 14years has included the installation of new PBX systems, upgraded cabling and most recently, they took over our data network support.
In my mind, Auswide have not stood still. As well as their increasing array of capabilities, I hear about advances and new technologies first from them. Our relationship with Auswide has also extended the opposite way with Dex Audio installing sound and video systems at other clients of Auswide, so it's been a good relationship.
I have complete confidence in the results with any project, no matter how complex or small that Auswide will undertake for us.
I am writing to you as a measure of appreciation for the excellent manner in which your team was able to supply and install a new unified communications system over the Christmas period. I was suitably impressed by your technician's professionalism and approach, which was exemplary.
The system is excellent and perfect for our business.
I would have no hesitation in using your company and products in the future.
We at United Filters are more than please to recommend Auswide Communications for their expertise in communications and in being able to devise a solution that actually works.
Business was good and we were getting by and never really paid much attention to the state of our wiring. If calls dropped out or the internet locked up, we just took that as part of the annoyances of technology today and got on with our job. We never even stopped to consider that business could be better and more efficient, until Auswide were brought in and proposed their communications solution to meet our needs.
The change in our business has been remarkable. Auswide proposed a simple, cost effective solution for our challenging environment and took the time to listen to us and understand our business. It's pleasing to adapt the modern technology to our advantage, making business easier and becoming more profitable.
Armstrong Foods have had a long standing association with Auswide Communications. We consider them to be reliable and trusted communications advisors to our business. The solutions they have provided for our business work because Andrew has taken the trouble to understand how we operate and what our goals and aspirations are. The solution they provided us with was tailor made for our requirements.
Why do we deal with Auswide Communications? Because they get it – they recognise the problem and they deliver the appropriate solution. We get a heap of comfort from knowing that.
We would like to thank Auswide Communications for their consultative approach in delivering the desired outcomes necessary to meet our customer service objectives.
Throughout the process we were kept informed of our options and have deployed a system that enables us to enhance our communications between our customers and staff.
This has enabled our business to become increasingly flexible at our manufacturing plant in Melbourne whilst providing mobility for our staff to enhance customer service.
The IP PBX was delivered on time and on budget, the after sales support has also been excellent and beneficial to ongoing improvements.
The Management Committee of the Glen Waverley Bowls Club and myself are delighted with the smooth transition from a VOIP system to the new Panasonic NS 700 hybrid solution for our communications network which was delivered by Auswide Communications.
Our previous VOIP system did not provide the functionality we required and the key area for improvement we were looking for with the new telephone system was for our volunteers and staff to be able to answer calls and respond to the public in a prompt manner.
We would like to thank Andrew and the team for making every effort to ensure a trouble free transition and providing a solution that works simply and effectively for our Club.
we would like to take this opportunity to thank your organisation for the design, consultation and presentation of a solution to meet our communication needs for today whilst considering our needs for the future.
The technical installation team were knowledgeable, meticulous and very respectful of our staff especially during the changeover of the phone system.
There are always teething problems with migrating to new technology and upon this occasion we are glad that the only issues we had were when to book the cutover, the short training sessions on how to use our intuitive IP telephone system were also informative.
The system is functioning perfectly and although the technology shift from our previous PBX was extensive, the implementation and ongoing support from Auswide Communications has been seamless and much appreciated.
If you could please pass on our appreciation to the team and feel free to refer our organisation in any of your presentations for future testimonials.
On time On Budget, with the least amount of hassle.
Selection Steel Trading Pty Ltd and Global Metals Pty Ltd has been dealing with Auswide for 5 years.
We initiated business with them due to the computer /telephone communications services market inability 10 provide professional support.
Our company runs two national steel companies with sales distribution in every capital city around Australia so reliable efficient computer and telephone communications is vital to the success of our business.
Auswide certainly put that issue away with a complete rewire of our centralised "computer/telephone cabling birds nest" which has now been running fault less for nearly 5 years.
Auswide were initially contracted to service our computer cabling network and considering the wonderful robust job they did there we soon allocated our telephone support work to them. About a year ago they installed a new central telephone/PABX system for us at our Dandenong head office which again was done seamlessly and efficiently.
Auswide also have maintained our state branch communications around Australia. Over the past few years they have conducted a complete communications cabling audit followed by maintenance and replacement of substandard networks.
Not only are new systems installed effectively but their communications expertise allows for the latest technology recommendations to not only serve us immediately but to prepare for business growth over the following years.
Any downtime with our cabling network, as little as it is, is always fixed within a few hours due to the responsiveness and professional nature of Auswide.
We as a group are completely happy with the work of Auswide and have the utmost confidence in them to continue maintaining and enhancing our communications networks around Australia and are happy recommend them to any prospective client.