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Testimonials
  • P Kocsis

    Selection Steel

    Selection Steel

    Selection Steel Trading Pty Ltd and Global Metals Pty Ltd has been dealing with Auswide for 5 years.

    We initiated business with them due to the computer /telephone communications services market inability 10 provide professional support.

    Our company runs two national steel companies with sales distribution in every capital city around Australia so reliable efficient computer and telephone communications is vital to the success of our business.

    Auswide certainly put that issue away with a complete rewire of our centralised "computer/telephone cabling birds nest" which has now been running fault less for nearly 5 years.

    Auswide were initially contracted to service our computer cabling network and considering the wonderful robust job they did there we soon allocated our telephone support work to them. About a year ago they installed a new central telephone/PABX system for us at our Dandenong head office which again was done seamlessly and efficiently.

    Auswide also have maintained our state branch communications around Australia. Over the past few years they have conducted a complete communications cabling audit followed by maintenance and replacement of substandard networks.

    Not only are new systems installed effectively but their communications expertise allows for the latest technology recommendations to not only serve us immediately but to prepare for business growth over the following years.

    Any downtime with our cabling network, as little as it is, is always fixed within a few hours due to the responsiveness and professional nature of Auswide.

    We as a group are completely happy with the work of Auswide and have the utmost confidence in them to continue maintaining and enhancing our communications networks around Australia and are happy recommend them to any prospective client.

  • G Tyner

    J & R Tyner Grains

    J & R Tyner Grains

    I would like to take the opportunity to say that the new wireless headset we purchased for our Panasonic phone system is terrific.

    We purchased a new wireless headset with additional battery as part of your Boxing Day, New Year sales campaign and are delighted with its sound and appreciate the assistance with connecting it all up. As a Grain & Produce wholesaler, we spend a lot of time on the phone - thankyou.

  • L Smith

    Propharma

    Propharma

    The Panasonic phone system installation and follow up support from Auswide Communications has met all our expectations and was "on time and on budget"!

    The technicians have been friendly and helpful, even when faced with a number of picky office staff all wanting different setups.


    User advice was freely given, and very valuable for efficient use of the phones.

  • Mark Cary

    United Filters

    United Filters

    We at United Filters are more than please to recommend Auswide Communications for their expertise in communications and in being able to devise a solution that actually works.

    Business was good and we were getting by and never really paid much attention to the state of our wiring. If calls dropped out or the internet locked up, we just took that as part of the annoyances of technology today and got on with our job. We never even stopped to consider that business could be better and more efficient, until Auswide were brought in and proposed their communications solution to meet our needs.

    The change in our business has been remarkable. Auswide proposed a simple, cost effective solution for our challenging environment and took the time to listen to us and understand our business. It's pleasing to adapt the modern technology to our advantage, making business easier and becoming more profitable.

  • D McClelland

    Glen Waverley Bowls Club

    Glen Waverley Bowls Club

    The Management Committee of the Glen Waverley Bowls Club and myself are delighted with the smooth transition from a VOIP system to the new Panasonic NS 700 hybrid solution for our communications network which was delivered by Auswide Communications.

    Our previous VOIP system did not provide the functionality we required and the key area for improvement we were looking for with the new telephone system was for our volunteers and staff to be able to answer calls and respond to the public in a prompt manner.

    We would like to thank Andrew and the team for making every effort to ensure a trouble free transition and providing a solution that works simply and effectively for our Club.

     

  • S Buttigieg

    Nationwide Asset Management

    Nationwide Asset Management

    I would like to thank you for sending one of your quality field technicians to help us out of a bind with our Panasonic Phone System. He was fantastic, knew what he was doing and his workmanship was first class.

  • C Armstrong

    Armstrong's Foodservice

    Armstrong's Foodservice

    Armstrong Foods have had a long standing association with Auswide Communications. We consider them to be reliable and trusted communications advisors to our business.  The solutions they have provided for our business work because Andrew has taken the trouble to understand how we operate and what our goals and aspirations are.  The solution they provided us with was tailor made for our requirements. 

    Why do we deal with Auswide Communications?  Because they get it – they recognise the problem and they deliver the appropriate solution.  We get a heap of comfort from knowing that.

  • J Gomes

    Webbing Industries Australia

    Webbing Industries Australia

    We would like to thank Auswide Communications for their consultative approach in delivering the desired outcomes necessary to meet our customer service objectives.

    Throughout the process we were kept informed of our options and have deployed a system that enables us to enhance our communications between our customers and staff.

    This has enabled our business to become increasingly flexible at our manufacturing plant in Melbourne whilst providing mobility for our staff to enhance customer service.

    The IP PBX was delivered on time and on budget, the after sales support has also been excellent and beneficial to ongoing improvements.

  • Dr Zakhem

    Waverley Heart Clinic

    Waverley Heart Clinic

    I would like to take this opportunity to thank you for your telephone products and services provided to Waverley Heart Clinic. Your insights into, and knowledge of, the needs of a multi-disciplinary medical environment made the decision to choose Auswide Communications an easy one.

    When setting up the new practice suites, I had additional doctors sub-lease rooms and did not want to go through the hassle of each doctor setting up their own phone system, and sought to keep communications simpler so that I could save my receptionists time by having to only learn to use one system.

    When you presented the Auswide Solution that unified all practices on one system, it was immediately clear the benefits that this would provide. Additionally, your provision of equipment that has allowed the practice to save money on ongoing updates and phone bills has had a significant effect on the practice's profitability.

    Finally, the professionalism and clarity with which you and your technical team managed the installation of the system and trained our staff on the new benefits was seamless and minimised interruption to patient services and the clinic business.

  • D Imrie

    Kingston's Tours

    Kingston's Tours

    I would like to take this opportunity to thank you for your telephone products and assistance recently provided to Kingstons Tours whilst we established our new phone system at our depot.

    You presented a solution to our requirements that has proven to be valuable to our services and been able to benefit our business.

    You also present yourself and the company in a truly professional manner which was recognised by our staff members.

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