The
AVAYA
is most suitable for businesses with
1 to 30 landlines
and
2 to 384
internal extensions
.
Avaya business communication systems equips your business to be future ready now!
Avaya takes a streamlined approach to business telephone systems and communications with 3 simple philosophies-
- Flexible workforce- catering for mobility and remote workers
- Simple and scalable- expandable for when your business grows
- Future ready - adaptable to any device; telephone, laptop, mobile or i-pad/tablet
Avaya IP Office 500 is equipped to support:-
- 1 communication platform capable of maintaining 2 users up to 1000 users/extensions
- Unified communications platform collaborating telephony, messaging, networking, mobility, conferencing and customer management
- Remain in contact with staff and customers anytime on any device from anywhere
- Retain existing compatible Avaya handsets and cabling as your business expands
- Take advantage of Avaya innovation such as cloud architecture, HD video conferencing and contact centre
- Data networking and security options
Click here to see how Avaya IP office can help your business
Avaya is supported by 3 software programs depending upon business size
Essential
* Ideal for small business
- Up to 384 users per site
- Contains all the "must haves" for communication
- One number access & Automated Attendants
- Call-by-name
- Conferencing
- 2 to 6 ports for the voicemail plus up to 25 hours of message storage
Preferred
* Ideal for medium size business
- All benefits of Essential plus
- Flexibility for Large office/multi-site facility
- Intelligent call routing
- Robust voicemail- handle up to 40 calls simultaneously
- Auto attendant
- Call Recording
- Programming flexibility
- Secure "Meet Me" Conferencing
Advanced
* Ideal for large business
- All the benefits of Essential & Preferred plus
- Suits Large office/multi-site facility across the country
- Robust voicemail- handle dozens of calls simultaneously
- Auto Attendant
- Programming flexibility
- Meet Me Conferencing - up to 64 parties per conference
- Call centre reporting
- View agent status- queues, hold times, status etc
- Assess agent productivity
- Manage campaign performance- test your marketing campaigns effectively
- Selectively retrieve recorded calls
Key Features
The Avaya IP Office 500 V2 has the following key features:
- Auto Attendant
- Call Queuing
- Contact Centre
- Conference Calls
- Day Night Greetings
- Visual Voicemail
- Messages On Hold
- Mobile Twinning
- Presence
- Remote Workers
- Voicemail
Suitable Locations
The Avaya IP Office 500 V2 is suitable for staff based in the following locations:
- In a single office
- In multiple offices
- On the road
Overview
Avaya IP Office 500 Overview
Support
