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Support

Auswide Communications support is one your most important business assets.

A communications system is the life blood of any business, enabling customers to reach you and you to reach them. This most critical piece of equipment for the survival of your business surely deserves to be protected by peace of mind technical support to ensure prompt help is always at hand should anything disrupt your communications.

Auswide Communications customer care is the ideal support solution to your communications system. It delivers technical support in conjunction with guaranteed service levels.

Key Features of our Support are:

  1. Comprehensive coverage hours to suit your needs, ranging from standard business hours only, right through to 24 hours, 7 days a week support

  2. Guaranteed response times

  3. Coverage of parts and labour costs for your nominated equipment

  4. Expert support from our nation-wide network

  5. Remote resolution of faults

  6. Customised solutions based on your business demands

 

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